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  • Customers like
    • Quick to take your money 2
    • Cruise 1
    • Not having to drive 1
  • Customers don't like
    • Poor service 6
    • Being lied to 5
    • Terrible company 3
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Cuba Cruise was fine...but Legendary Journeys does not arrange the People to People lectures, tours, etc.If you go, book through another agency. We had trouble getting responses to questions from LJ prior to the trip, and the "tour manager" they sent along was disorganized and clueless. She mispronounced the names of the Cuban cities, referred to the U. of Havana professors as "boys," told the... Read more

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We booked a six day trip to New Orleans. They reserved great grandstand seats right across from the city hall. We had a ball and brought back so many beads we could hardly walk. We had such a good time already talking about next trip.Just got back from a great trip. Bev was our guide and did a terrific job. Our guide for the city tour was Mardi and she was very informative. We have visited... Read more

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Very poor customer relations. Everyone that I have spoken to is very rude. Quick to take your money, then use the bait and switch. Will not use them again ever!!!!!!! Add comment

This was a hub and spoke tour. Bus tour of Vermont, New Hampshire and Mass. Can't say enough good things about the driver and tour guide. They were both knowledgeable and accommodating. Cruise with Royal Carribbean to Halifax, New Brunswick and Bar Harbor great. Air travel arranged by Legendary Journeys fine. Our first and only trip so far with this company. We traveled with friends who also... Read more

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Six trips with them. NEVER AGAIN. First two were not bad. Since then unbelievably awful. Trip to Barcelona - supposed to be met at baggage area - no one showed for 4 hours! Then Legendary had sent list of names with no flight numbers so we got to wait another 2 hours on bus waiting to find others on trip. Those who paid $200 extra for city center were at the end of the hall on our hotel... Read more

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My husband and I were supposed to go on the Drag Star at Sea cruise organized by Alandchuck.travel/Legendary Journeys. We had our flights, hotels and excursions booked and everything was planned with little help from the travel agent (who I had to contact multiple times for questions but only responded if it involves settling payment). We had to contact her multiple times to get her to find us... Read more

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I hate hearing angry comments. We have traveled many places from the West Coast to Europe and never had any serious issues that didn't come up also when we planned our own trips. We thoroughly enjoyed them all and when there is a blip on the screen of travel, you go with the flow. Those that grumble must have nothing more to do than grumble. Sometimes you need to look at things from the other... Read more

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All I can say is buyer beware. I cannot believe this company is still in business. There is a reason their trips are so cheap, in the beginning that is. Once you get there its a different story. If you like traveling in mass confusion, busses not scheduled, wrong dates on boat cruises, poor seats at shows, well you get the picture, then you will have a ball. How about a trip scheduled to a... Read more

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Same thing happened five years ago; got up at 4:00 a.m. to board bus at 5:00 to balloon ascension. No bus and no one would take responsibility. When bus finally arrived we were stuck in 0-2 mile traffic to the ascension and watched it from the bus. Last bus in parking lot. Williams, AZ hotel was two floors and no elevator. Seniors had to carry luggage. Las Vegas - cancelled tours. ... Read more

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We were also on the Balloon Festival tour, and suffered the same exceptionally poor tour management. The old saying, (If it can go wrong, it will go wrong.). came to be completely true. After our return home, I sent an email, echoing other letters I had read, to the only email address I could find. I soon received a telephone call from Cathy, who said my complaints were not a part of her job. ... Read more

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