Booked an extended European trip called Legendary Journeys President's Best of Rhine River Holland to Switzerland and had paid in full. Included in our costs was all air and bus transportation, a 7 day Rhine River cruise, several pre-cruise nights in Paris and 5...Read more
I too just returned from a seven night Legendary Journey's trip to Cuba. They are in fact by far the worst travel group of any I have any ever come across! How can they continue to be in business delivering this type of inferior service ! We arrived in Havana...Read more
We signed up for a Cuba trip and after we made the last payment, Legendary Journeys customer service ended. That is, four consecutive days before our scheduled trip, we called Ms Sheila Monaghan at the Sarasota Office to inquire about trip details, but never received...Read more
I didn't like
- Poor customer service
- Lack of communication
Legendary Journeys Customer Care Review
Will not answer phones or emails. Is the company even still in business? Already paid for my trip and no one will return calls or emails. This place sucks
Short Review on August 05, 2016
My friend and I took the New England trip with legendary journeys In October 2014. We have a fantastic time and the bus driver and tour leader bent over backwards to make the trip a wonderful one.
Other Product Review
Very poor customer relations. Everyone that I have spoken to is very rude. Quick to take your money, then use the bait and switch. Will not use them again ever!!!!!!!
Legendary Journeys Trip Booking Review
Not happy with their excursion policy. Very nasty when asked questions
This company deserves zero stars. Do NOT use Legendary Journeys or Al and Chuck under any circumstances. Both the pre-tour preparations and the one-week "Best of Cuba" tour in March 2017 were inefficient, poorly done, and inexcusably executed. Among our initial...Read more
First night on the trip...Holy Cow! The Bates Motel would have looked good. Filthy, dingy, buggy Howard Johnson's in Tallahassee. Horrible. Hotel in Louisiana two hours from New Orleans. Nice Hotel in Lafayette. Begged to upgrade hotel for return trip and told not...Read more
Second day trip with Legendary Journeys. 1. Travel to Disney Hotels to view Christmas Decorations in Hotels. Never made it to the Hotels. Trip changed to view another hotel (nowhere near what was promised). Tour guide defensive when clients complained. 2. Day trip to...Read more
I was in interested in taking a Rhine River Cruise with Legendary Journeys. The price was right and so were the dates. Airfare was included in the price of the cruise. I asked what airlines they were using and I was told KLM, American or Norwegian Air. I would be...Read more
Took 3 months to get a group itinerary from the group department. Most disorganized and incompetent organization our group has worked with in 28 years of providing group travel to our club members. Misspelled names on tickets, double credit card charges, incorrect visa...Read more
We participated in the trip to Cuba on the Celestyal Crystal starting January 6, 2017. As planned, the ship went from Montego Bay to Santiago de Cuba. However, it diverted from docking in Havana to the southern city of Cienfuegos the next day and remained there until...Read more
I have traveled with Legendary Journeys at least 5 times over the past five years with my husband and often with a group of friends. I have found the cruises and tours to offer very attractive itineraries at reasonable prices. We love the idea of getting picked up in...Read more
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