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I too just returned from a seven night Legendary Journey's trip to Cuba. They are in fact by far the worst travel group of any I have any ever come across! How can they continue to be in business delivering this type of inferior service ! We arrived in Havana...
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Anonymous
Ann

Did you stay at the Havana Inn and Trinidad Inn? Were they clean? Did your tour have daily happy hour with locals?

1.0
Product
Legendary Journeys Tour
#1030763
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We signed up for a Cuba trip and after we made the last payment, Legendary Journeys customer service ended. That is, four consecutive days before our scheduled trip, we called Ms Sheila Monaghan at the Sarasota Office to inquire about trip details, but never received...
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Anonymous
Barbara B

We have traveled with Legendary Journeys many times and have never been disappointed. Things happen when you are traveling (like transfers in foreign countries not showing up)...

Anonymous
Anonymous

This review is even worse than my experience with this company on a trip to Cuba one month earlier. No one should ever travel with them!

1.0
Product
Legendary Journeys Tour
I didn't like
  • Lack of communication
  • Poor customer service
#1030554
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Filthy, dingy, buggy Howard Johnson's in Tallahassee. Horrible. Hotel in Louisiana two hours from New Orleans. Nice Hotel in Lafayette. Begged to upgrade hotel for return trip and told not possible even with a week's notice. Gala farewell dinner at GOLDEN CORRAL....
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Product
Legendary Journeys Tour
#1016569
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Second day trip with Legendary Journeys. 1. Travel to Disney Hotels to view Christmas Decorations in Hotels. Never made it to the Hotels. Trip changed to view another hotel (nowhere near what was promised). Tour guide defensive when clients complained. 2. Day trip to...
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1.3
Product
Legendary Journeys Tour
I didn't like
  • Service not delivered twice
#1005700
Reply to reviews
Like fools, we booked with this so called travel company even after reading the numerous bad reviews, so we really have no one to blame but ourselves.What travel company fails to send the bus to pick up the travelers on day one of the trip. No words to explain such...
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Anonymous
Anonymous

We got screwed to. Glad you are doing the Facebook thing and not letting it drop. They don't belong to the BBB, so complaining to them doesn't help. We talked to folks at our ...

Product
Legendary Journeys Tour
#931664
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The travel agent we used is not good and just booked another 37 day trip to Australia with a different agent! Like night and day. Maribeth from the Villages was highly recommended and so far she has been great! LJ is a B travel service in my mind, but the prices...
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3.7
Product
Legendary Journeys Tour
I liked
  • Cruise
  • Tour guides
  • Price
I didn't like
  • Service
  • Agent
#888437
Reply to reviews
We had an amazing vacation with Legendary Journeys to Switzerland and Austria. The airlines and transfers were excellent. We were booked in a terrific hotel at each hub with breakfast and dinner, hotels right in the center of town for terrific connection to the...
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5.0
Reykjav, Hofuoborgarsvaoio
Product
Legendary Journeys Tour
I liked
  • Choice of hotel in village
#850840
Reply to reviews
Four of us were excited to go on a bus trip titled "Historic Savannah and Charleston." Upon further reading, the ad definitely stated "3 nights IN historic Savannah" Although we had tried and tried to get some details of where we would be staying, we were continuously...
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Anonymous
Anonymous

Never trust the operations department at LJ to book the advertised hotels - the trip you are talking about was a major blunder by one of their trusted employees - a person who...

LegendaryJourneys
LegendaryJourneys

• Thank you for posting your concerns and giving Legendary Journeys the opportunity to respond. It is most unfortunate when people do not read the information they are provide...

1.5
Product
Legendary Journeys Tour
I liked
  • Tour guides
I didn't like
  • False advertising and customer service
#820446
Reply to reviews
This company needs an "Undercover Boss" on a trip to see what a disaster the company is giving their paying clients. Hotel accommodations where changed and ended up being disgusting(on a major four lane highway along with hotel being filthy and unprofessional staff...
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LegendaryJourneys
LegendaryJourneys

Thank you for posting your concerns and giving Legendary Journeys the opportunity to respond. We are sorry to hear the trip did not meet your expectations. On our original fly...

Product
Legendary Journeys Tour
I didn't like
  • All the circumstances listed below
  • Customer service
  • Being lied to
#813540
Reply to reviews
Signed myself and 5 others to go to Savannah for the St. Patrick's Day parade. Flyer (it still is the same) stated we would be staying on Jekyll Isle and have reserved seating for the parade. Received the ddocs and we are staying off I-95 in Brunswick Georgia. Would...
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LegendaryJourneys
LegendaryJourneys

Thank you for posting your concerns and giving Legendary Journeys the opportunity to respond. We are sorry to hear the trip did not meet your expectations. On our original fly...

Anonymous
Anonymous

Hello, my name is Chris and I am the one who spoke to you on facebook. I am the social media coordinator over at Legendary Journeys and I just want to let you know we hear you...

1.0
Product
Legendary Journeys Tour
I didn't like
  • Being lied to
  • Type of cruise
#808697
Reply to reviews