I traveled to China in 2016, and on several cruises in different parts of the world over the past 14 years. I had great trips at a fair price. I did notice a difference in the service about three years ago. I would talk with an agent about a trip, requested additional...Read more
- Trip planning
My husband and I have traveled several times with Legendary Journeys with very positive results. We even travelled with friends and I am so glad none of us were ripped off. We had wonderful tour managers and the cruises great. I am surprised/not surprised they went out...Read more
We booked the Cuba tour (6 of us) for April departure and purchased the insurance. LJ says they are the tour operator so we should be covered by the insurance. The insurance company called me to tell me they were going to deny the claim. I asked to speak to a...Read more
We book the trip through Legendary Journeys cost us $8431.60 before the trip start for 1 month Legendary Journeys canceled the trip and said their employee took all money and they sent us an email date 10/24/17 they will pay us back by the end of december31,until now...Read more
I along with hundreds of others are waiting refunds from Legendary Journeys for our cruises. I am feeling now I want compensation for my time that they have stolen from me by telling me I need to jump through hoops to get the money THEY TOOK from me. What the ***...Read more
Legendary Journeys - Cancelled cruise
Waiting for refund myself. I think LJ is trying. Company is still communicating with customers. That’s a good sign.
Legendary Journeys - Lost savings
I think Jim Ferguson is trying is best. He’s endeavoring to maintain his good reputation having been in business for 3 decades. I’m a victim myself but I’m optimistic Jim and LJ will do the right thing. Ray Reynolds
I had booked a family vacation to Cuba over Christmas 2017. Paid Legendary Journeys by check because of their check discounts. This was my third vacation with them so didn't see their closure coming. Bought insurance but am told by insurance company that the policy...Read more
They are emailing this out to everyone? Does this mean all should be protected? Or just some? -------- Original message -------- From: Customer Service Date: 11/10/17 9:39 AM (GMT-05:00) To: Cc: LAURIER@ANCHORSAWAYCRUISES.COM, Ed Mass Subject: CLIENT NAME: INVOICE...Read more
Recent letter states that he has not contested ant charge backs on credit cards, not true. Over a week and I still have no refund. Tried the insurance company. They refunded me the cost of the policy, then cancelled the policy! Two companies to stay away from. Need to...Read more
I didn't like
- Them taking my money and ran
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